Monday, December 08, 2008 - 08:14 PM UTC
The Hong Kong on-line Retailer, Lucky Model has just explained (via their Newsletter), the recent delays in shipping and stock updates,
We have undergone a major company shareholder restructuring for past few weeks within LuckyModel. The restructuring mainly involve the consolidation of LuckyModel and LuckyDepot (a sister company selling on consumer electronics) under the same management team. A series of accounting, stock, banking arrangements were conducted to achieve the restructuring result. Thus, there were some delays and insufficiency in LuckyModel.com's operations and logistics during that period.

We have also expanded our warehouse capacity to meet the growing demand. Our new warehouse has been in full operation since 1st Dec 2008.

As a requirement for the conversion process, we need to temporary hold off any backorder during the period. Therefore, in case you have item(s) ordered between Oct to Nov 2008 which could not been shipped immediately, we have cancelled the item(s) for you and skip/void the unshipped orders from your authorized payment. Our customer services will recall those "cancelled" items and contact you in case you want to reorder it.

We sincerely apologies for any inconvenience caused.

Our operation has already resumed. We will make sure every order will be handled properly and promptly. We will kick off many interesting features for Luckymodel.com in the coming months to better serve you and provide you with the fascinating and secure shopping experience.

We would like to take this chance to thank you for your continue patronage and great support during the years.

Should you have any queries, please post your questions at our ticketing system or email to

info@luckymodel.com.

Best Regards from,

Raymond Chung, Silvia Lo and other members from the Team of
LuckyModel.com (Link)
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Comments

THats good news I ordered a set of phot oeteched not long ago and looking forward to getting them! Martyn
JAN 03, 2009 - 09:55 AM
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